Shipping on Grailed works through prepaid Grailed Labels for most US sales, and the label you choose actually changes your commission, not just your shipping cost. Here's exactly how Grailed shipping works, who pays for it, what counts toward Grailed's fee, and when you're stuck buying your own postage.
For eligible US and Puerto Rico sales, plus select Canada-to-US transactions under $750 and 20 lbs, Grailed automatically generates a prepaid Grailed Label once an item sells, no weighing or measuring required at listing. Download it from your Sold items, print it in standard 8.5" x 11" or 4" x 6" thermal format, or use the QR code option to have USPS print it for you at drop-off. Attach the grailed shipping label, hand it to the carrier, USPS, UPS, or Canada Post depending on size and destination, and tracking uploads automatically once it's scanned.
Who pays for shipping on Grailed comes down to what you choose at listing. The buyer pays by default; if you offer free shipping instead, the label cost is deducted from your payout, calculated at the time of sale based on the buyer's address. You can switch a live listing in or out of free shipping at any point before it sells, which is worth keeping consistent if you're selling across multiple platforms with different default shipping rules on each.
For professional resellers
Every marketplace prices and handles shipping differently. Oly keeps your listings, pricing, and shipping settings in sync everywhere you sell, so you're not manually re-entering the same details on every platform.
See how Oly worksIt depends on which shipping method you use, which is where Grailed differs from most marketplaces. Grailed's commission, 9% on sales of $120 or more and a reduced rate below that, applies to the listing price only if you use a Grailed Label; shipping isn't part of that calculation. Self-ship and charge separately, though, and the shipping amount gets folded into the total your commission is based on, the same way eBay taxes the full sale including shipping. This is worth comparing against marketplace selling fees elsewhere before deciding how to price a listing. A separate payment processing fee also applies on top, on the full transaction including shipping, regardless of which label method you used; Grailed shipping cost itself isn't shown until the sale happens, since the rate depends on the item and the buyer's final address.
Grailed Labels only cover domestic US, Puerto Rico, and select Canada-to-US sales. For any other international sale, you're responsible for buying your own label through a carrier of your choice, and you can toggle international shipping on or off by region in your listing settings. Buyers cover the shipping cost you set, plus any duties, taxes, or VAT that applies at checkout or on delivery, depending on the destination country. If you're shipping to the EU, Norway, New Zealand, or Australia, Grailed requires you to include their tax ID number on the customs form or package label so the buyer isn't double-charged for tax already collected at checkout.
Use Grailed Labels whenever an item qualifies, since the convenience and the favorable fee treatment on shipping make it the better default for most domestic sales. Reserve self-shipping for anything over $750, over 20 lbs, or genuinely international, and price those listings with the higher effective commission already factored in. Keep an eye on weight estimates if you're shipping bulky items like boots or winter coats, since underestimating means covering the difference yourself. If you're managing different shipping and fee rules across platforms, like Grailed's label-dependent commission versus flat-rate models elsewhere, keeping pricing consistent across your shop is its own ongoing task. That's exactly the kind of repetitive setup automating multichannel inventory management takes off your plate as your shop grows.
It's Grailed's prepaid shipping label service for eligible US and Puerto Rico domestic sales, plus select Canada-to-US transactions under $750 and 20 lbs. The label is generated automatically once an item sells, and tracking uploads on its own once the carrier scans the package.
Only if you're not using a Grailed Label. With a Grailed Label, the 9% commission applies to the listing price alone. If you self-ship and charge the buyer separately, that shipping amount is included in the total Grailed calculates its commission on.
Sellers have 7 calendar days from purchase to ship and upload valid tracking, whether using a Grailed Label or self-shipping. Delivery time after that depends on the service selected and is calculated from when the seller actually ships, not from the moment of purchase. Eligible sellers can also offer Expedited Delivery alongside standard ground shipping, giving US buyers a 3-day or next-day air option at checkout.
Yes, but Grailed Labels don't cover international orders. You'll need to purchase your own label and carrier service, set your own international shipping price, and include the correct tax ID information on customs forms for destinations like the EU, Norway, New Zealand, or Australia.
Oly syncs your listings, pricing, and shipping setup across every marketplace you sell on, so a shop update happens once instead of platform by platform.
Try Oly free
